“BUILDING A GOOD CUSTOMER EXPERIENCE DOES NOT HAPPEN BY ACCIDENT. IT HAPPENS BY DESIGN.”

Clare Muscutt

THE WORLD IS CHANGING

We are living in extraordinary times. 

Now more than ever we have to focus on the relationship with our customers to deliver the best possible service, build trust and maintain our business.  Without customer loyalty our livelihoods will not survive the current crisis but how can this be achieved? How can you align your business to adopt a more client-centric approach. How do you know that your customers are satisfied enough to keep coming back?   If you are asking these questions then CLIENTLOGIX is here to guide and support you with practical advice and proven results.

​

Located in Bournemouth, Dorset I support local SMEs as well as national and multinational organisations who need an independent and experienced business adviser for short-term projects or longer partnerships. 

STRATEGIC PLANNING SESSION

When supporting clients I focus on three critical elements: the business, your clients and your people. Each element depends upon the other to assure overall commercial success, build lasting relationships with your clients supported by a motivated and fulfilled workforce. With experience gained over many years I will enable you to make the right strategic decisions to help your business survive and thrive.

PROTECTING YOUR FUTURE

Whether you've been in business for years or just starting out on a new endeavour there will always be those occasions where you need a guide and mentor to help you make the right choices. It's not only your business...it's also a huge part of your life and identity. Business entrepreneurs begin their journey with passion and enthusiasm but has yours faded? Let me help you remember and revitalise your venture. 

ibd Business Advice Group Accredited Member

CLIENTLOGIX is an accredited member of the ibd Business Advice Group Ltd, a national network of 200 consultants that has supported thousands of people to run their businesses more profitably. ibd advisers support a wide range of services including HR, Health and Safety, productivity, sales, marketing, and finance options. ibd has also supported hundreds of individuals to start their own business guiding new owners in every step of their new enterprise.

David Robertson

David is an accomplished and results-driven professional with hands-on experience providing service delivery excellence for sophisticated Financial Services clients. With 30 years of experience managing client relationships working for J.P. Morgan, Capgemini and Lloyds Bank in locations both in the UK and Europe, David has developed skills that help businesses create enduring alliances with their clients and providers. David has specific expertise in Operations, Technology, Transformation, Change and Project Management, Contract Management & Negotiation and Sales. 

Trusted Partners

It's important to me that I provide a complete range of solutions to help your business. Should a specific challenge require a certain speciality then I call upon a close-knit team of skilled partners and friends that I trust to share my enthusiasm and commitment to deliver the best possible results.